Thank you for choosing MQuickBooks for your digital licensing needs. If you run into any issues with your purchase or are dissatisfied for any reason, we’re here to help. Since our licenses are delivered digitally—typically via download link and license key without DRM restrictions—returns are generally not possible. However, your satisfaction matters to us, and we offer the following simple and fair refund policy:

1. Duplicate Charges

If you’re ever charged twice for the same license (or encounter any similar billing error), you may request a full refund at any time.

2. 30-Day Satisfaction Guarantee

Within 30 days of purchase, if your product:

  • Doesn’t match its description,
  • Is the wrong edition, or
  • Has formatting or technical issues

…you can choose either to exchange it for another product or to receive a full refund.

3. How to Request a Refund

To request a refund or exchange, please contact us with:

  • Your order number
  • The email address used for the purchase
  • A brief description of the issue

We recommend emailing us first for the fastest resolution:

You can also reach out via our live chat support—look for the icon in the bottom right corner of our site. We aim to respond within 12 hours, and often much sooner.

Thank you again for shopping with MQuickBooks. Your trust and satisfaction are our top priorities.